Shipping policy
Shipping Policy
Shipping Information
Thank you for shopping with Trendora. We are committed to delivering your order quickly, safely, and efficiently.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Once your order has been processed, you will receive a confirmation email with tracking information.
Estimated Delivery Time
Delivery times may vary depending on your location and shipping carrier. Estimated shipping times are:
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United States: 7–15 business days
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United Kingdom: 7–15 business days
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Canada: 8–18 business days
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Europe: 7–18 business days
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Australia & New Zealand: 8–18 business days
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Other International Locations: 10–25 business days
Please note that delays may occasionally occur due to customs, weather conditions, high shipping demand, or carrier issues outside our control.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method. From time to time, we may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow 2–5 business days for tracking updates to appear.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout. Trendora is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our support team. We will work with the shipping carrier to assist you as quickly as possible.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes determined by your country’s regulations. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding your shipment or order status, please contact our customer support team. We are always happy to assist you.
Thank you for choosing Trendora.